Quality Assurance Engineer, Alexa Customer Journeys

Join Amazon's Alexa Customer Journeys team as a Quality Assurance Engineer in an exciting role focused on testing Generative AI solutions. You'll be part of a team that makes Alexa an expert on itself, helping customers maximize their device capabilities. This position offers a unique opportunity to work with Large Language Models (LLMs) and cutting-edge generative technologies.

The role combines both manual and automated testing across multiple platforms, requiring strong technical expertise and leadership skills. You'll be responsible for ensuring quality at every development stage, from planning test strategies to bug resolution. Working closely with Software Development Engineers and product managers, you'll gain deep insights into technical architecture while maintaining a strong focus on customer experience.

The Alexa Customer Journeys team is at the forefront of innovation, building products used by millions of customers worldwide. You'll be joining a team that values invention and customer obsession, working alongside some of the industry's brightest minds in product, engineering, marketing, and data science.

This position is perfect for someone who combines technical testing expertise with a passion for AI technology and customer experience. You'll have the opportunity to shape the future of AI-driven customer interactions while working on products that impact millions of users. The role offers exposure to cutting-edge technology and the chance to work in a fast-paced, innovative environment where you can make a significant impact on product quality and customer satisfaction.