Quality Assurance Engineer, Amazon Search Relevance Measurement

Join Amazon's Search Relevance Customer Operations team in a pivotal role impacting millions of customers worldwide. As a Quality Assurance Engineer, you'll be instrumental in measuring and improving search experiences across Amazon's global platform. The team is undergoing rapid growth and investment, focusing on enhancing customer trust and search result comprehension across 21 locales.

You'll be responsible for troubleshooting search-related escalations from both customers and leadership, conducting deep-dive analyses into complex search stack layers, and protecting customers from compromised experiences. This role offers a unique opportunity to work with Amazon's retail website ecosystem globally, contributing to a team that values diversity and inclusion.

The position combines technical leadership with hands-on quality assurance work, requiring expertise in both automated and manual testing. You'll help mentor other QA engineers while working on a rich roadmap of features that will transform customer search experiences. The role demands strong analytical skills, attention to detail, and the ability to work effectively in a collaborative environment.

This is an excellent opportunity for a seasoned QA professional who wants to make a significant impact on one of the world's largest e-commerce platforms. You'll be working with cutting-edge technology, handling complex search algorithms, and contributing to the continuous improvement of Amazon's search functionality. The role offers professional growth opportunities and the chance to work with a diverse, talented team committed to delivering exceptional customer experiences.