Reliability Program Manager
Description For Reliability Program Manager
Amazon is seeking a Reliability Program Manager to join their innovative consumer-centric product development team. This role offers an exciting opportunity to lead reliability engineering and operations activities through new product introduction stages. As a key member of the team, you'll be responsible for developing and implementing methodologies to enhance product reliability while managing critical reliability activities.
The position involves working closely with cross-functional teams and Contract Manufacturer (CM) partners to drive product qualification, failure analysis, and issue resolution. You'll create and manage comprehensive reliability test plans, lead DFMEA processes, and oversee debugging and failure analysis efforts. The role requires expertise in reliability engineering, statistical analysis, and strong project management skills.
This is an ideal opportunity for an experienced engineering professional who excels in technical problem-solving and has a strong background in consumer electronics. The position offers exposure to high-volume manufacturing environments in Asia and collaboration with diverse engineering teams globally. You'll have the chance to work with cutting-edge consumer electronic devices and contribute to Amazon's innovative product development process.
The role requires extensive travel within Vietnam and Asia, with occasional trips to the US for team collaboration and training. You'll be based in either Ho Chi Minh City or Hanoi, working in a dynamic, fast-paced environment that values strong leadership and technical expertise. This position offers the opportunity to make a significant impact on product quality and reliability while working with one of the world's leading technology companies.
If you're passionate about reliability engineering, have strong technical and leadership skills, and want to be part of developing next-generation consumer electronics, this role offers an excellent opportunity to advance your career with Amazon's hardware development team.
Responsibilities For Reliability Program Manager
- Create reliability test plans including resource allocations, validation schedule assumptions, and validation items scope
- Manage local CM team on reliability resource planning, test execution, failure analysis
- Implement specific validation items in reliability test plans with schedule
- Lead and drive DFMEA, debugging, failure analysis, DOEs and fixing issues
- Evaluate and develop reliability test methodologies
- Evaluate reliability risks and do escalations to management team
- Travel extensively in Vietnam and Asia to support reliability activities
- Work closely with internal cross-functional teams and CM partners
- Assist CM management team in enhancing local infrastructure and capability
Requirements For Reliability Program Manager
- Bachelor's degree or above in electrical engineering, material engineering, mechanical engineering or related fields
- 5+ years experience as an engineering lead or engineering project manager
- Good understanding of principles and basic structures of measuring instruments
- Strong technical problem solving skills and experience with failure analysis techniques
- Excellent bi-lingual (Vietnamese & English) written and verbal communication skills
- Strong communication and leadership skills
- Good ability in multi-tasking
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