RPA Support Engineer, Amazon Video WW Optim Ops

As an RPA Support Engineer at Amazon Video WW Optim Ops, you will be responsible for the maintenance, monitoring, and support of robotic process automation (RPA) solutions. Your primary duties include handling the day-to-day running of bots, resolving errors, and ensuring smooth bot performance. You'll troubleshoot and resolve bot-related issues, perform routine maintenance, and optimize bot performance.

Key responsibilities:

• Running and monitoring RPA bots to ensure smooth operations
• Executing tasks and addressing failures or errors
• Troubleshooting and resolving bot-related issues
• Performing routine maintenance and updates on RPA bots
• Analyzing errors in bot processes and collaborating with senior developers to fix bugs
• Generating performance reports on bot activities
• Assisting in developing and implementing low-complexity RPA projects under senior developer mentorship

This role offers excellent opportunities for growth through mentorship and career development in RPA technology. You'll work closely with the development team to identify areas for improvement and contribute to the team's automation efforts. As you gain experience, you'll have the chance to expand your skills and take on more complex projects.

Join Amazon's Prime Video team and be part of a dynamic environment where you'll play a crucial role in maintaining and improving automated processes that enhance the efficiency of our video streaming services.