SDE II, Recipient Experience

Amazon's Recipient Experience (REX) team is seeking a Software Development Engineer II to join their Customer Shipment Tracking and Control (CSTRAC) team. This role offers an exciting opportunity to impact the delivery experience of millions of Amazon customers worldwide. The team owns and develops the customer-facing Package Tracking page and its backend services, providing crucial delivery tracking information across Amazon's platforms.

As an SDE II, you'll lead engineering initiatives that help customers track and control their package deliveries. The role involves working with a sophisticated service architecture that handles billions of packages, requiring expertise in scalability, reliability, and system design. You'll be responsible for creating and maintaining services that answer the fundamental customer question: "Where is my stuff?"

The position offers significant growth potential within Amazon's technical organization. You'll collaborate with various internal teams, working on modular service architecture and implementing self-service capabilities for client teams. The role combines technical leadership with hands-on development, requiring both architectural vision and practical coding skills.

The team's mission extends beyond simple tracking - it includes developing features that allow customers to control delivery parameters even during transit. This creates interesting technical challenges in real-time package management and customer communication. The role requires maintaining high standards for code quality, testing, and operational excellence while driving innovation in package tracking and management systems.

Working at Amazon means joining a company known for its customer obsession and technical innovation. You'll have the opportunity to influence products across the company while working in a collaborative environment that values initiative and results. The position offers competitive compensation, comprehensive benefits, and the chance to work on systems that impact millions of customers daily.