SDE II, Recipient Experience

Amazon's Recipient Experience (REX) team is seeking a Software Development Engineer II to join their Customer Shipment Tracking and Control (CSTRAC) team. This role offers an exciting opportunity to impact the delivery experience of millions of Amazon customers worldwide. The team owns and develops the customer-facing Package Tracking page and its backend services, providing crucial tracking information to answer the fundamental question: "Where is my stuff?"

As an SDE II, you'll be working on systems that track and manage billions of packages, developing solutions that provide transparent and flexible delivery experiences. The role involves building advanced, modular service architectures that deliver accurate package tracking information while allowing customers to control their delivery preferences even during transit.

The position offers significant growth opportunities within Amazon's vast ecosystem. You'll be working with a collaborative team that impacts products across the company, focusing on continuous innovation as Amazon expands its delivery programs. The team's technical vision includes creating self-service platforms for internal clients while maintaining scalability and reliability.

This role is perfect for engineers who are passionate about customer experience, system design, and scalable solutions. You'll be working in an environment that values high standards for code quality, testing, and operational excellence. The compensation package is competitive, ranging from $129,300 to $223,600 based on location, plus additional benefits including equity and sign-on bonuses.

Join Amazon's REX team to help shape the future of package tracking and management, working on solutions that directly impact customer satisfaction and delivery transparency. This is an opportunity to be part of a team that's continuously evolving and improving the e-commerce delivery experience at a global scale.