Security Engineer I, Customer Service Security Capabilities Engineering (CS-SCE)

Amazon's Customer Service Security team is seeking a Security Engineer to join their front-line defense protecting customers from technical and malicious threats. This role combines customer obsession with security excellence, requiring both technical expertise and innovative problem-solving skills. As part of the largest Customer Service operation globally, you'll develop robust solutions to complex security challenges while maintaining the highest standards of customer protection.

The position offers an opportunity to work with world-class talent in addressing critical security issues at scale. You'll be responsible for analyzing, engineering, and architecting solutions that enhance both internal and external customer trust. The role involves automation, constant iteration, and driving technical solutions in a security capabilities team.

The ideal candidate will join a diverse and inclusive team environment that values work-life harmony and provides extensive opportunities for professional growth. You'll have access to continuous learning resources, DEI initiatives, and the chance to work on cutting-edge security challenges. Amazon Security offers exposure to various domains including cloud, devices, retail, entertainment, healthcare, and physical stores.

Key aspects of the role include working backwards from customer needs, leading security solution development, promoting best practices, and serving as a subject matter expert in incident response. You'll collaborate with multiple teams to drive security improvements and mentor fellow security professionals. The position offers the unique opportunity to impact security at a massive scale while developing your career in a supportive, innovation-driven environment.