Security Engineer II, Customer Service Security Response Operations (CSSRO)
Description For Security Engineer II, Customer Service Security Response Operations (CSSRO)
Amazon's Customer Service Security team is seeking a Security Engineer II to join their front-line defense protecting customers from technical and malicious threats. This role combines deep technical expertise with security engineering to safeguard the world's largest customer service operation.
As a Security Engineer, you'll be responsible for responding to security incidents, conducting thorough investigations, and developing robust solutions to complex security challenges. You'll serve as a Subject Matter Expert in incident response, leading technical investigations and providing guidance to security analysts.
The role offers unique opportunities to work with cutting-edge security technologies and influence security practices across Amazon. You'll be part of a team that values diverse experiences and promotes work-life harmony. The position requires strong technical skills in cloud technologies, data analysis, and security incident handling.
Key responsibilities include conducting deep-dive investigations, designing security services, mentoring team members, and driving continuous improvement through incident analysis. You'll work alongside world-class talent, solving complex security challenges at an unprecedented scale.
Amazon Security offers excellent career growth opportunities, with chances to build experience across various domains including cloud, retail, healthcare, and more. The team promotes an inclusive culture that embraces diversity of thoughts and ideas, essential for addressing today's security challenges.
The ideal candidate will have 5+ years of technical experience, strong knowledge of cloud technologies, and proven expertise in security incident response. This role provides an excellent opportunity to make a significant impact on protecting millions of customers while advancing your career in security engineering.
Responsibilities For Security Engineer II, Customer Service Security Response Operations (CSSRO)
- Serve as a Subject Matter Expert on incident response & technical investigation lifecycle
- Respond to incidents and provide leadership to security analysts
- Conduct deep-dive investigations into threat and fraud abuse reports
- Influence service teams to develop systems with security best practices
- Design & Build security-related services for internal customers
- Develop and mentor other security engineers and analysts
- Participate in or lead post-mortem analyses
- Find opportunities to improve from large-scale security incident investigations
Requirements For Security Engineer II, Customer Service Security Response Operations (CSSRO)
- Bachelor's degree in Computer Science, Engineering, related discipline, or equivalent experience
- 5+ years of work in related technical roles (threat hunting, threat intelligence, security data analysis)
- 3+ years of experience with cloud technologies (AWS preferred, Azure, Google Cloud)
- 3+ years of experience using data analysis tools (SQL, Jupyter, R, Python)
- 3+ years of experience with incident handling/response and applied computer security
Benefits For Security Engineer II, Customer Service Security Response Operations (CSSRO)
- Work-life harmony and flexible working culture
- Ongoing DEI events and learning experiences
- Career development and training opportunities
- Knowledge-sharing and professional growth resources
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