Senior Application Engineer, Cross Border Shopping

Amazon Global Store is seeking a Senior Application Support Engineer to join their cross-border shopping initiative. This role is crucial in managing incidents and driving operational excellence for large-scale systems that enable international customers to purchase products across Amazon's global marketplaces. The position combines technical support with development responsibilities, requiring expertise in troubleshooting, debugging, and coding. You'll work on a platform that provides customers worldwide with localized shopping experiences, including language customization, payment processing, and currency conversion. The role offers the opportunity to work with distributed systems, collaborate with teams in Seattle, and directly impact Amazon's global commerce infrastructure. You'll be responsible for maintaining service health, automating operational tasks, and improving customer experience through technical solutions. This position is ideal for engineers who excel in both support and development, with a passion for solving complex problems in a global e-commerce context.