Senior Business Intelligence Engineer, AWS Support

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
$117,300 - $202,800
Data
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Senior Business Intelligence Engineer, AWS Support

AWS is seeking a Senior Business Intelligence Engineer to join their Premium Support Product team, focusing on driving data-informed decisions for AWS Support and Amazon Managed Services. This role sits at the intersection of business intelligence, analytics, and product strategy, working directly with Product Management, Marketing, and Finance teams.

The position requires strong analytical capabilities, particularly in SQL, and involves developing self-service analytics solutions, performing deep-dive analyses, and communicating insights to senior leadership. You'll be responsible for informing product strategy, customer experience improvements, and business planning through data-driven approaches.

AWS values diverse experiences and maintains an inclusive culture where work-life harmony is prioritized. The team is part of AWS Sales, Marketing, and Global Services (SMGS), which drives revenue and growth across various market segments. You'll have access to extensive career development resources, including mentorship opportunities and employee-led affinity groups.

The role offers competitive compensation ranging from $117,300 to $202,800 based on location, plus additional benefits including equity and comprehensive medical coverage. You'll be working with cutting-edge cloud technology while helping shape the future of AWS Support services.

This is an excellent opportunity for an experienced data professional who wants to impact cloud computing's future while working with enterprise-scale data and collaborating with top talent in the industry. The position combines technical expertise with business acumen, offering significant growth potential in a dynamic, fast-paced environment.

Last updated 2 days ago

Responsibilities For Senior Business Intelligence Engineer, AWS Support

  • Develop, launch, and scale self-service analytics and insights offerings
  • Perform deep-dives and root cause analysis to answer business questions
  • Work with cross functional stakeholders in defining the source of truth
  • Effectively communicate solutions and methodologies to senior leadership
  • Work with engineering teams to enable appropriate capture and storage of data
  • Complete ad hoc data retrieval and analysis
  • Monitor existing metrics, develop and propose new metrics

Requirements For Senior Business Intelligence Engineer, AWS Support

Python
  • 5+ years of SQL experience
  • Experience with theory and practice of design of experiments and statistical analysis
  • Experience in scripting for automation (Python) and advanced SQL skills
  • Experience with theory and practice of information retrieval, data science, machine learning and data mining
  • Knowledge of data warehousing and data modeling

Benefits For Senior Business Intelligence Engineer, AWS Support

Medical Insurance
401k
  • Medical, financial, and other benefits
  • Flexible work hours
  • Mentorship and career growth opportunities
  • Employee-led affinity groups
  • Inclusive team culture

Interested in this job?

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