Senior Business Intelligence Engineer, AWS Support

AWS is seeking a Senior Business Intelligence Engineer to join their Premium Support Product team, focusing on driving data-informed decisions for AWS Support and Amazon Managed Services. This role sits at the intersection of business analytics and technical implementation, requiring strong SQL expertise and business acumen. The position involves working with Product Management, Marketing, Finance, and other stakeholders to drive insights across product design, customer experience, and business planning.

The role offers an opportunity to work with one of the world's leading cloud platforms, analyzing multi-TB datasets and building scalable analytics solutions. You'll be part of a team responsible for defining new support and managed services products, customer experiences, pricing, and financials. The position combines technical depth with business impact, requiring both analytical skills and the ability to communicate effectively with senior leadership.

AWS values diverse experiences and maintains a strong focus on work-life harmony. The company offers comprehensive benefits, flexible work arrangements, and a culture of continuous learning. You'll have access to mentorship opportunities and can participate in employee-led affinity groups that foster inclusion and diversity.

The role is highly visible within AWS, offering the chance to influence product strategy through data-driven insights. You'll work in either Seattle or Bellevue, WA, with compensation ranging from $117,300 to $202,800 based on location and experience. This position is ideal for someone who combines strong technical skills with business acumen and wants to impact cloud computing's future at a global scale.