Senior Business Intelligence Engineer, EU Consumables Customer Engagement

Global technology and e-commerce company focused on customer-centric innovation and online retail.
Data
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · E-Commerce

Description For Senior Business Intelligence Engineer, EU Consumables Customer Engagement

Amazon is seeking a Senior Business Intelligence Engineer for their EU Consumables division to drive data-driven customer experience improvements. This role sits within the Consumables Customer Experience (CCE) team, focusing on CX, Item Data Quality, and Engagement for EU Consumables business.

The position offers an exciting opportunity to work at the intersection of big data and business strategy, where you'll be responsible for analyzing customer behavior patterns and developing automated reporting solutions. You'll collaborate with Product Managers, Category Leaders, and Business Leadership to transform data insights into actionable business strategies.

As a Senior BIE, you'll be working with large-scale data sets, utilizing AWS technologies, Python, and SQL to build sophisticated data solutions. You'll be responsible for creating comprehensive analyses of customer journeys, developing automated reporting systems, and building Quicksight dashboards that enable data-driven decision making.

The role requires someone who can balance technical expertise with business acumen, as you'll be translating complex data findings into clear business recommendations. You'll be part of a team dedicated to making Amazon the fastest, most convenient place to shop consumables, with the goal of making online shopping easier than visiting a physical store.

This position offers the chance to make a significant impact on Amazon's EU Consumables business, working with cutting-edge technologies and contributing to initiatives that directly affect customer experience. If you're passionate about using data to drive business decisions and have a strong background in business intelligence, this role provides an excellent opportunity to work with one of the world's leading e-commerce platforms.

Last updated 3 months ago

Responsibilities For Senior Business Intelligence Engineer, EU Consumables Customer Engagement

  • Provide transparency and analyses of the entire customer journey across channels
  • Conceive, execute and report against initiatives to drive repeat, new to store and new to consumables customers
  • Set up automated and regular reporting for key aspects
  • Deep dive into relevant insights to derive overall strategy, targets and specific actions
  • Collaborate with Product Managers, Category Leaders and Business Leadership
  • Build BigData solutions and Quicksight dashboards

Requirements For Senior Business Intelligence Engineer, EU Consumables Customer Engagement

Python
  • Experience programming to extract, transform and clean large (multi-TB) data sets
  • Experience with theory and practice of design of experiments and statistical analysis
  • Experience with AWS technologies
  • Experience in scripting for automation (Python) and advanced SQL skills
  • Experience with theory and practice of information retrieval, data science, machine learning and data mining
  • Experience working directly with business stakeholders
  • Experience with data visualization using Tableau, Quicksight, or similar tools
  • Experience in the data/BI space

Benefits For Senior Business Intelligence Engineer, EU Consumables Customer Engagement

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
  • Equal opportunities employer
  • Inclusive culture
  • Workplace accommodations available
  • Medical, dental, and vision insurance
  • Parental leave

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