Senior Product Manager - Tech, Customer Purchase Journey

Global technology and e-commerce company focused on customer-centric innovation and online retail services.
$136,100 - $235,200
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
E-Commerce · Enterprise SaaS

Description For Senior Product Manager - Tech, Customer Purchase Journey

The Customer Purchase Journey Product Team at Amazon is seeking a Senior Product Manager to lead their Thank You Page experience. This role is crucial in shaping how customers confirm and feel confident about their purchases while being inspired for future shopping. The position offers a unique opportunity to work on Amazon's most visited experiences, collaborating with hundreds of partner teams across the organization. The team promotes an inclusive environment with dedicated learning days and no-meeting Fridays. You'll be responsible for developing innovative solutions, improving customer experiences, and driving product strategy while working closely with UX designers and engineering teams. The role offers competitive compensation ranging from $136,100 to $235,200 based on location, plus comprehensive benefits and equity. This position provides rare insight into Amazon-wide strategic initiatives and the chance to influence major customer touchpoints in the e-commerce journey. The ideal candidate will have strong product management experience and the ability to navigate complex stakeholder relationships while maintaining a customer-first mindset.

Last updated 3 minutes ago

Responsibilities For Senior Product Manager - Tech, Customer Purchase Journey

  • Own the Thank You Page customer experience
  • Identify and influence prioritization of innovative, scalable solutions
  • Improve customer experience in liminal zones
  • Partner with UX designers and engineer teams to define product vision and roadmap
  • Collaborate with partner teams across the purchase experience
  • Own mechanisms to improve team efficiency and accelerate innovation

Requirements For Senior Product Manager - Tech, Customer Purchase Journey

  • Bachelor's degree
  • 3+ years experience owning/driving roadmap strategy and definition
  • Experience with feature delivery and product tradeoffs
  • Experience contributing to engineering discussions around technology decisions
  • Experience managing technical products or online services
  • Experience in representing and advocating for customers during executive-level planning

Benefits For Senior Product Manager - Tech, Customer Purchase Journey

Medical Insurance
Dental Insurance
Vision Insurance
Equity
  • Medical benefits
  • Financial benefits
  • Learning and development opportunities
  • No meeting Fridays
  • Equity compensation
  • Total compensation package

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