Senior Software Dev Engineer, Incident Command Systems

Global technology and retail company operating worldwide retail websites and cloud services
$151,300 - $261,500
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · E-Commerce

Description For Senior Software Dev Engineer, Incident Command Systems

Amazon is seeking a Senior Software Development Engineer to join their Incident Command Systems team, focusing on monitoring and detection engineering for their worldwide retail websites. This role is crucial in reimagining incident management and response for Amazon's retail operations. The position involves designing and implementing strategic platforms for the central incident response team, working in a fast-paced environment where every minute matters during critical situations.

The role requires deep technical expertise in developing scalable monitoring solutions that can handle thousands of services. You'll be working with complex systems, performing post-incident analysis, and implementing improvements to prevent future issues. The position offers an opportunity to directly impact decisions made by Amazon executives and teams managing outage situations.

As part of the Incident Command Systems team, you'll be working in a collaborative environment with multiple small teams (6-10 engineers) focused on monitoring, anomaly detection, and incident management software. The role combines technical leadership with hands-on development, requiring both architectural design skills and practical implementation expertise.

The compensation package is competitive, ranging from $151,300 to $261,500 based on location, plus additional benefits including equity, sign-on payments, and comprehensive medical and financial benefits. This is an excellent opportunity for experienced engineers who enjoy solving complex problems at scale and want to make a significant impact on Amazon's global retail operations.

The position requires 5+ years of professional software development experience, strong leadership skills, and expertise in system architecture. You'll be working in an environment that values diversity, inclusion, and continuous learning, with opportunities to mentor junior engineers and shape the future of Amazon's incident response capabilities.

Last updated 3 months ago

Responsibilities For Senior Software Dev Engineer, Incident Command Systems

  • Design and implement strategic platform for central incident response team
  • Define, build, and integrate key performance indicators for various services
  • Navigate complex architectural landscape and work with service owners
  • Develop scalable solutions for monitoring thousands of services
  • Mentor and support junior engineers
  • Maintain understanding of incident management ecosystem
  • Perform post-incident analysis and identify improvements

Requirements For Senior Software Dev Engineer, Incident Command Systems

Java
Python
  • 5+ years of non-internship professional software development experience
  • 5+ years of programming with at least one software programming language
  • 5+ years of leading design or architecture experience
  • Experience as a mentor, tech lead or leading an engineering team
  • Experience with full software development life cycle
  • Knowledge of coding standards, code reviews, and source control management

Benefits For Senior Software Dev Engineer, Incident Command Systems

Medical Insurance
Equity
  • Medical benefits
  • Financial benefits
  • Equity compensation
  • Sign-on payments
  • Comprehensive benefits package

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