Join Amazon's ambitious initiative to revolutionize customer experiences through AI-powered personalization. As a Senior Software Development Engineer in the Enterprise Personalization team, you'll be at the forefront of building a unified personalization engine that will transform how millions of customers interact with Amazon's services across all its businesses.
The role offers a unique opportunity to work on unprecedented challenges in AI-driven personalization, creating systems that will understand and adapt to customer behaviors in real-time. You'll have access to Amazon's vast technology ecosystem and data infrastructure, working with diverse teams to reshape customer understanding and service delivery.
You'll be responsible for architecting and building innovative AI-driven systems that serve millions of customers daily, pioneering new approaches to cross-domain personalization, and leading technical innovation that will set industry standards. The position involves solving complex challenges related to large-scale data integration, real-time data access, and privacy-preserving personalization.
The team, known as Customer 360, is working on Amazon's ambitious goal to revolutionize customer understanding by weaving together billions of customer interactions across Amazon's vast ecosystem. From Prime Video preferences to Whole Foods shopping patterns, you'll be part of building an AI-powered brain that transforms scattered customer touchpoints into seamless, predictive experiences.
This is an exceptional opportunity for someone passionate about building intelligent systems that delight customers, with experience in large-scale distributed systems and ML/AI. You'll work in an environment where innovation is celebrated, technical excellence is expected, and customer obsession drives everything. The role offers competitive compensation, comprehensive benefits, and the chance to shape the future of e-commerce through personalized experiences.
Join us in Seattle, WA, to be part of Amazon's next big technological leap forward, where your work will directly impact how millions of people shop, discover, and interact with Amazon's services. This is more than just building another recommendation system – it's about creating the future of personalized customer experiences at an unprecedented scale.