ServiceNow App Engineer II, Corporate Infrastructure Services, IT Services

Join Amazon's Corporate IT Infrastructure Services team (CIS) as a ServiceNow App Engineer II, where you'll be instrumental in managing and optimizing Amazon's corporate infrastructure worldwide. This role combines technical expertise with business acumen, focusing on implementing and maintaining ServiceNow solutions that power Amazon's enterprise operations.

As a ServiceNow App Engineer, you'll work with cutting-edge technology to design, implement, and deploy solutions that impact thousands of Amazonians globally. You'll be responsible for everything from gathering business requirements to configuring complex workflows and developing custom solutions on the ServiceNow platform.

The ideal candidate brings 5+ years of ServiceNow expertise, strong technical skills in JavaScript and APIs, and a proven track record of implementing enterprise-scale solutions. You'll need to balance technical excellence with strong communication skills, as you'll be collaborating with stakeholders across all levels of the organization.

This role offers the opportunity to work with one of the world's most innovative companies, solving complex challenges at scale. You'll be part of a team that's essential to keeping Amazon's corporate infrastructure running smoothly, from networking to AV systems in conference rooms.

The position requires a bachelor's degree in Computer Science or related field, deep knowledge of ITIL processes, and expertise in ServiceNow modules including Incident Management, Change Management, and Service Catalog. Additional certifications in ServiceNow or AWS are highly valued.

Join us to shape the future of Amazon's corporate infrastructure while working with a passionate team dedicated to delivering the best possible experience for Amazonians worldwide.