Join Amazon Web Services (AWS) as a Senior Technical Account Manager in the Enterprise Support ISV segment, where you'll play a crucial role in helping Independent Software Vendor customers maximize their AWS cloud technology value. As a trusted advisor and operational excellence expert, you'll develop close relationships with customers across all business levels, understanding their operational needs and technical challenges. You'll provide strategic technical guidance, help plan and build solutions using best practices, and ensure customers' AWS environments remain operationally healthy.
The role combines technical expertise with strategic business acumen, requiring you to craft and execute strategies with senior stakeholders up to C-level. You'll be responsible for driving AWS service adoption, addressing strategy-related queries, supporting project planning, and resolving operational challenges. Working within one of AWS's fastest-growing organizations, you'll collaborate with Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
AWS values diverse experiences and maintains an inclusive culture where employee-led affinity groups foster an environment that empowers uniqueness. The company offers excellent work-life harmony, with flexibility as part of the working culture. Career growth is supported through continuous learning, mentorship, and knowledge-sharing opportunities.
Key technical areas include compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, and distributed systems. The ideal candidate will have strong communication skills, ability to influence technical and strategic decisions, and experience with SaaS and multi-tenant architectures. Fluency in both English and French is required for this France-based position.