SOC Support Engineer III, AWS Security Operations Center (SOC)
Description For SOC Support Engineer III, AWS Security Operations Center (SOC)
The Amazon Web Services (AWS) Security Operations Center (SOC) Support Engineer works across IT Systems and provides technical support, security response for logical services and physical data center systems and signals to support AWS security, customers, and partners. This role requires a strong background in security principles and practical application of security best practices.
Key responsibilities include:
- Driving security findings, researching mitigations, and analyzing potential security vulnerabilities
- Managing high security events and communicating risks to AWS stakeholders
- Utilizing security mindset to assess and escalate security risks across the organization
- Creating innovative solutions to security issues
- Producing reports and briefs on security concerns and operational improvements
- Consulting with Amazon security and service teams on AWS security posture
- Interfacing with technical teams and stakeholders to translate security mitigation plans into actionable items
- Managing communications, trouble tickets, and providing technical support to customers
The ideal candidate will have experience in emergent/military/network operation centers, logical security, or technical customer support. Strong verbal and written communication skills, multitasking abilities, and critical thinking are essential. Technical background in operating systems, web application security, and troubleshooting is required.
This role is part of a 24/7/365 operation and requires flexibility to work shifts including days, nights, weekends, and holidays. The AWS SOC team is expanding its physical and logical security services operations to support the growth of data centers and related security functions.
Amazon Security values diverse experiences and encourages candidates from all backgrounds to apply. The organization offers opportunities to build experience in various areas of security, including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Amazon provides a supportive work environment with ongoing DEI events, learning experiences, and resources for career growth. The company values work-life harmony and offers flexible work arrangements to support employees' success both at work and at home.
Responsibilities For SOC Support Engineer III, AWS Security Operations Center (SOC)
- Drive security findings, research mitigations, and analyze potential security vulnerabilities
- Manage high security events and communicate risks to AWS stakeholders
- Assess and escalate security risks across the organization
- Create innovative solutions to security issues
- Produce reports and briefs on security concerns and operational improvements
- Consult with Amazon security and service teams on AWS security posture
- Interface with technical teams to translate security mitigation plans into actionable items
- Manage communications, trouble tickets, and provide technical support to customers
Requirements For SOC Support Engineer III, AWS Security Operations Center (SOC)
- Experience in software development or technical support
- Experience scripting in modern programming languages
- Experience troubleshooting and debugging technical systems
- Experience with Unix/Linux/Windows Operating Systems administration
- Technical degree OR 4+ years professional/technical experience
- Flexibility of work hours, including nights, weekends, and holidays
Benefits For SOC Support Engineer III, AWS Security Operations Center (SOC)
- Ongoing DEI events and learning experiences
- Career advancement resources
- Flexible work hours and arrangements
