Software Dev Engineer, Amazon Connect

Amazon Connect is a revolutionary cloud-based contact center service within AWS Solutions that leverages Amazon's decade-long experience in customer service excellence. This role offers an exciting opportunity to join a rapidly growing team that's transforming the contact center industry through cloud technology and AI innovation. As a Software Development Engineer, you'll be working on a service that directly impacts millions of customers worldwide, building scalable solutions that integrate with various AWS services including Amazon Lex, Polly, Lambda, S3, and Kinesis.

The position combines technical challenges with meaningful customer impact, requiring expertise in modern web technologies, distributed systems, AI/ML, and big data solutions. You'll be part of a team that values work-life harmony, inclusive culture, and continuous learning. The role offers significant growth potential, working alongside talented engineers and technical leaders across AWS.

Amazon Connect is gaining impressive traction in the market, as highlighted in Andy Jassy's 2020 re keynote. The team prides itself on maintaining a great work environment with an inclusive group of people working towards common goals. This is an ideal opportunity for engineers who are passionate about solving complex technical challenges while directly impacting customer experiences.

The compensation package is comprehensive, reflecting Amazon's commitment to attracting top talent, with base pay ranging from $129,300 to $223,600 depending on location, plus equity and additional benefits. The role offers the rare opportunity to shape a fast-growing service while working with cutting-edge cloud technologies and contributing to solutions that transform how businesses interact with their customers.