Software Development Engineer

Join Amazon's Device, Digital and Alexa Support (D2AS) technology team in building cutting-edge device applications and architecting scalable solutions. As a Software Development Engineer, you'll be at the forefront of designing the next generation of diagnostic, troubleshooting, and self-healing systems for Amazon's Customer Service systems. You'll work on latest Amazon devices including Echo/Alexa devices, Fire TVs, Fire Tablets, and Alexa app features on Android and iOS.

The role combines strategic thinking, technology expertise, and customer experience best practices. You'll be part of a team that strives to make digital experiences effortless for customers by anticipating, evaluating, preventing, and eliminating customer effort. The position offers opportunities to work with AWS technologies and contribute to the full software development lifecycle.

We're looking for someone with strong technical abilities, excellent communication skills, and creative problem-solving capabilities. You'll be involved in designing scalable solutions, mentoring other engineers, and maintaining high coding standards. The team operates in an agile environment, making it perfect for those who thrive in fast-paced settings.

This is an excellent opportunity for engineers passionate about mobile development, particularly Android, who want to impact millions of customers globally. You'll be working with a team that combines innovation with customer-first thinking, ensuring that support experiences across Amazon's digital products are seamless and effective.

The role offers comprehensive benefits, professional growth opportunities, and the chance to work on products that directly impact customer experience. If you're excited about building customer-centric solutions and want to be part of a team that's making history in digital customer support, this position at Amazon could be your next career move.