Software Development Engineer

Join Amazon's Author Support Technology team as a Software Development Engineer and help shape the future of self-publishing. This role focuses on designing and building scalable solutions that empower authors to succeed on Amazon's publishing platform. You'll be part of a team that directly impacts authors worldwide by ensuring they receive timely, accurate support throughout their publishing journey.

As a Software Development Engineer, you'll work on challenging problems at Amazon scale, with the autonomy to shape the technical direction of author support systems. Your responsibilities will include designing and implementing multi-tenant services, leading technical discussions, mentoring junior engineers, and driving architectural decisions for new features and systems.

The role requires strong technical expertise with at least 3 years of professional software development experience and a solid background in system design and architecture. You'll be working with a variety of technologies to build automation tools and streamline author support workflows, while collaborating directly with internal users to understand and address pain points.

Amazon offers an inclusive culture that empowers team members to deliver the best results for customers. This position provides an opportunity to work on complex technical challenges while making a meaningful impact on the publishing industry. You'll be part of a team that values innovation, technical excellence, and customer obsession.

The ideal candidate will have experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. This role offers the chance to work on critical technical initiatives that help authors share their stories with the world while being part of Amazon's mission to be Earth's most customer-centric company.