Software Development Engineer, Amazon Connect

AWS Solutions is seeking a Software Development Engineer to join their Amazon Connect team, a revolutionary cloud-based contact center service. This role offers an exciting opportunity to work on a highly disruptive platform that leverages AI and AWS services to transform customer service experiences. Amazon Connect is built on ten years of Amazon's own customer service technology development and enables businesses to create cloud-based contact centers rapidly.

As a developer, you'll be instrumental in shaping the future of cloud-based contact center technology, working with cutting-edge tools including AI, ML, and big data solutions. You'll join a fast-growing business shortly after launch, giving you the unique opportunity to influence both technology and product direction. The role involves end-to-end ownership of code, from design to development, and collaboration with senior technical leaders across AWS.

The position requires strong computer science fundamentals and practical industry experience. You'll work with modern web technologies, service-oriented architecture, NoSQL databases, and more. The team values diversity, continuous learning, and work-life harmony, offering flexible work arrangements and strong career development support.

This is an ideal opportunity for a motivated engineer who wants to make a significant impact on a transformative product. You'll be part of AWS's larger mission to innovate in cloud computing while working specifically on solutions that directly affect customer service experiences for businesses worldwide. The role combines technical challenges with the excitement of working on a rapidly growing service that's already proving disruptive in the contact center industry.