Software Development Engineer, Amazon Connect

Amazon Connect, part of AWS Solutions, is revolutionizing the contact center industry with its cloud-based platform. This role offers an exciting opportunity to join a rapidly growing service that's transforming how businesses interact with their customers. As a Software Development Engineer, you'll be working on a product that leverages cutting-edge technologies including Artificial Intelligence, Amazon Lex, Amazon Polly, Lambda, Amazon S3, and Amazon Kinesis.

The position represents a unique chance to be part of a fast-growing business soon after launch, helping shape both the technology and product direction. You'll be developing sophisticated systems that enable businesses to deliver engaging, dynamic, and personal customer service experiences at massive scale. The role involves working with modern web technologies, service-oriented architecture, NoSQL databases, and AI optimization.

AWS values diverse experiences and work-life harmony, offering flexible work arrangements and comprehensive benefits. The team culture emphasizes continuous learning, mentorship, and inclusive practices through employee-led affinity groups and ongoing learning experiences. You'll be part of an organization that's committed to innovation and customer obsession, working alongside talented individuals who are passionate about building solutions that impact millions of users.

The compensation package is competitive, reflecting the cost of labor across US geographic markets, and includes potential equity, sign-on payments, and comprehensive benefits. This is an excellent opportunity for someone who wants to make a significant impact in cloud technology while working with a team that's transforming customer service technology.