Software Development Engineer, Amazon Connect

Amazon Connect, a revolutionary cloud-based contact center solution, is seeking a Software Development Engineer to join their innovative team. As part of AWS Solutions, this role offers an exceptional opportunity to shape the future of customer service technology. The position involves working with cutting-edge AI and ML technologies while developing scalable solutions that will impact millions of users daily.

Amazon Connect leverages ten years of Amazon's customer service expertise, combining it with powerful AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis. This creates an intuitive, frustration-free experience for both customers and agents. The service is rapidly growing and presents exciting challenges in complex engineering and algorithmic problem-solving.

The role offers a unique chance to join a fast-growing business post-launch, allowing you to influence both technology and product development. You'll work in an inclusive environment that values work-life harmony, with flexible work arrangements and comprehensive benefits. Amazon's commitment to diversity is reflected in their employee-led affinity groups and ongoing learning experiences.

As a developer, you'll have end-to-end ownership of code, working closely with senior technical leaders across AWS. The position requires strong computer science fundamentals and practical experience with modern web technologies, SOA, databases, AI, ML, and Big Data. You'll be part of a team that's transforming how businesses interact with customers, making this an excellent opportunity for those passionate about creating impactful, customer-centric solutions.

The role offers competitive compensation, including a base salary range of $114,800 to $191,800 per year, plus equity and additional benefits. Join AWS in Vancouver and be part of a team that's revolutionizing the customer service industry through innovative cloud solutions.