Software Development Engineer, Amazon Connect (AWS)

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating.
$129,300 - $223,600
Backend
Mid-Level Software Engineer
Hybrid
5,000+ Employees
3+ years of experience
AI · Enterprise SaaS
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Description For Software Development Engineer, Amazon Connect (AWS)

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We are looking for passionate and talented Software Development Engineers to join us to innovate on Amazon Connect, a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.

Key responsibilities:

  • Own code end-to-end from design to development
  • Work closely with senior technical leaders within the team and across AWS
  • Develop scalable, resilient systems while maintaining a constant customer focus
  • Work with modern web, SOA, NoSQL databases, AI, ML, Big Data, and more

The ideal candidate:

  • Enjoys working with a fun team in a great work environment
  • Is sensitive to customer needs and interested in making a meaningful impact
  • Is directly responsible for solving real customer problems
  • Is a passionate learner motivated to take on new challenges
  • Wants to have fun and work with highly talented engineers who solve complex problems but also enjoy work-life balance

Amazon Connect leverages AI and AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis to provide a frustration-free, extensible, and natural customer experience. This role offers a rare opportunity to be part of a fast-growing business soon after launch and help shape the technology and product as we grow.

We value work-life harmony, offering flexible work hours and arrangements. Our inclusive team culture fosters a supportive environment where we embrace our differences through employee-led affinity groups and ongoing learning experiences.

Join us in transforming an industry and the way customers interact with businesses!

Last updated 5 months ago

Responsibilities For Software Development Engineer, Amazon Connect (AWS)

  • Own code end-to-end from design to development
  • Work closely with senior technical leaders within the team and across AWS
  • Design and deliver scalable, resilient systems
  • Maintain a constant customer focus
  • Work with modern web, SOA, NoSQL databases, AI, ML, and Big Data technologies

Requirements For Software Development Engineer, Amazon Connect (AWS)

Java
JavaScript
Python
  • 3+ years of non-internship professional software development experience
  • 2+ years of non-internship design or architecture experience
  • Experience programming with at least one software programming language
  • Sound understanding of computer science fundamentals
  • Practical industry experience

Benefits For Software Development Engineer, Amazon Connect (AWS)

Medical Insurance
Equity
  • Medical, financial, and other benefits (details not specified)
  • Flexible work hours and arrangements
  • Inclusive team culture
  • Employee-led affinity groups
  • Ongoing learning experiences
  • Mentorship and career growth opportunities

Interested in this job?