Software Development Engineer, Amazon Connect (AWS)

Amazon Connect is a revolutionary cloud-based contact center solution within AWS Solutions organization. The service leverages Amazon's decade-long experience in customer service excellence and combines it with cutting-edge AI and AWS services. As a Software Development Engineer on the team, you'll be part of a fast-growing business that's transforming how businesses interact with their customers.

The role offers a unique opportunity to work on highly complex engineering and algorithmic problems while building scalable, resilient systems. You'll be working with modern technologies including AI, ML, Big Data, and various AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis. The position requires strong computer science fundamentals and practical industry experience.

The team culture emphasizes work-life harmony, inclusivity, and continuous learning. You'll be joining a fun, inclusive group that takes pride in their work environment and focuses on delivering meaningful impact to millions of customers. The role offers extensive opportunities for growth through knowledge-sharing, mentorship, and career advancement resources.

Amazon values diverse experiences and backgrounds, encouraging applications from candidates with both traditional and non-traditional career paths. The company's commitment to being Earth's Best Employer is reflected in their comprehensive benefits package, inclusive culture, and support for professional development.

This is an excellent opportunity for engineers who are passionate about solving real customer problems, enjoy working with cutting-edge technology, and want to be part of a service that has a direct impact on millions of customers worldwide.