Software Development Engineer, Amazon Connect Contact Lens

Amazon Connect is revolutionizing the contact center industry with its cloud-based solution that leverages artificial intelligence and AWS services. As a Software Development Engineer on the Amazon Connect team, you'll be part of building a product that impacts millions of customers daily. This role offers a unique opportunity to join a fast-growing business that's transforming customer service experiences through technology.

You'll work with cutting-edge technologies including AI, ML, and big data while developing scalable solutions that power modern contact centers. The position involves end-to-end ownership of code, collaboration with senior technical leaders, and the chance to shape the future of customer service technology.

Amazon offers a comprehensive benefits package, including competitive salary, equity opportunities, and full medical coverage. The company culture emphasizes work-life harmony with flexible work arrangements, and provides extensive opportunities for career growth through mentorship and learning resources. You'll be part of an inclusive environment that values diverse experiences and perspectives, with access to employee-led affinity groups and ongoing professional development.

The role is based in Vancouver, Canada, where you'll join a team of innovative engineers working on one of AWS's most disruptive services. You'll have the opportunity to work with a broad technology stack, solve complex engineering challenges, and directly impact how businesses interact with their customers. If you're passionate about building scalable solutions and want to be part of transforming an entire industry while working at one of the world's leading tech companies, this role offers the perfect opportunity to make a significant impact.