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Software Development Engineer, Amazon Connect Contact Lens

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
$129,300 - $223,600
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · AI
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Description For Software Development Engineer, Amazon Connect Contact Lens

Amazon Web Services (AWS) is seeking a Software Development Engineer to join their Amazon Connect team, focusing on cloud-based contact center solutions. This role is part of AWS Solutions, which aims to provide business applications leveraging Amazon's expertise to millions of companies worldwide. Amazon Connect is a revolutionary cloud contact center service that incorporates AI and various AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis to deliver superior customer experiences.

The position offers a unique opportunity to join a rapidly growing business and shape the future of contact center technology. You'll be working on highly complex engineering and algorithmic problems, developing scalable solutions that will impact millions of users daily. The role involves end-to-end ownership of code development and close collaboration with senior technical leaders.

As part of the team, you'll contribute to transforming the customer service industry through innovative technology solutions. The position requires strong computer science fundamentals and experience with modern technologies including web development, SOA, NoSQL databases, AI, ML, and Big Data.

Amazon values diverse experiences and maintains a strong focus on work-life harmony. The company offers comprehensive benefits, ongoing learning opportunities, and an inclusive culture with employee-led affinity groups. You'll have access to mentorship programs and career development resources, making this an excellent opportunity for professional growth in a dynamic, customer-focused environment.

Last updated 7 months ago

Responsibilities For Software Development Engineer, Amazon Connect Contact Lens

  • Own code end-to-end from development
  • Work closely with senior technical leaders within the team and across AWS
  • Develop scaleable, resilient systems while maintaining customer focus
  • Build modern contact center solutions
  • Work with modern web, SOA, NoSQL databases, AI, ML, Big Data technologies

Requirements For Software Development Engineer, Amazon Connect Contact Lens

Java
Python
  • 3+ years of non-internship professional software development experience
  • 2+ years of non-internship design or architecture experience
  • Experience programming with at least one software programming language
  • Sound understanding of computer science fundamentals

Benefits For Software Development Engineer, Amazon Connect Contact Lens

Medical Insurance
401k
Mental Health Assistance
  • Medical benefits
  • Financial benefits
  • Work-life harmony
  • Mentorship and career growth opportunities
  • Inclusive team culture
  • Employee-led affinity groups
  • Knowledge-sharing resources

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