Software Development Engineer, Amazon Connect Contact Lens

Amazon Web Services (AWS) is seeking a Software Development Engineer to join their Amazon Connect team, focusing on cloud-based contact center solutions. This role is part of AWS Solutions, which aims to provide business applications leveraging Amazon's expertise to millions of companies worldwide. Amazon Connect is a revolutionary cloud contact center service that incorporates AI and various AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis to deliver superior customer experiences.

The position offers a unique opportunity to join a rapidly growing business and shape the future of contact center technology. You'll be working on highly complex engineering and algorithmic problems, developing scalable solutions that will impact millions of users daily. The role involves end-to-end ownership of code development and close collaboration with senior technical leaders.

As part of the team, you'll contribute to transforming the customer service industry through innovative technology solutions. The position requires strong computer science fundamentals and experience with modern technologies including web development, SOA, NoSQL databases, AI, ML, and Big Data.

Amazon values diverse experiences and maintains a strong focus on work-life harmony. The company offers comprehensive benefits, ongoing learning opportunities, and an inclusive culture with employee-led affinity groups. You'll have access to mentorship programs and career development resources, making this an excellent opportunity for professional growth in a dynamic, customer-focused environment.