Software Development Engineer, Amazon Customer Service

Amazon's Customer Service systems team is seeking a Software Development Engineer to build innovative device applications and architect scalable solutions using AWS. This role focuses on developing software for Amazon's latest devices including Echo/Alexa devices, Fire TVs, Fire Tablets, and Alexa app features on Android and iOS.

The position offers an exciting opportunity to be at the forefront of designing next-generation diagnostic, troubleshooting, and self-healing systems. You'll work in an agile environment, contributing to the full software development lifecycle from design to deployment. The role involves building and maintaining software pipelines for Android devices, creating documentation, and mentoring other engineers.

As part of Amazon's engineering team, you'll collaborate with talented professionals while enjoying comprehensive benefits and a culture that values work-life harmony. The company offers flexible work arrangements and numerous opportunities for career growth through knowledge-sharing and mentorship programs.

The ideal candidate should have strong problem-solving abilities, excellent communication skills, and a passion for creating elegant solutions to complex technical challenges. You'll be part of a team that's making history in customer service technology, with access to the latest AWS offerings and innovative Amazon devices.

This role combines technical leadership with hands-on development, requiring both depth in software engineering and breadth in system architecture. You'll have the opportunity to influence best practices, mentor team members, and drive technical decisions that directly impact millions of Amazon customers worldwide.