Software Development Engineer, Amazon Customer Service

Amazon's Customer Service systems team is seeking a Software Development Engineer to build innovative device applications and architect scalable solutions using AWS. This role focuses on developing next-generation diagnostic, troubleshooting, and self-healing systems for Amazon devices including Echo/Alexa devices, Fire TVs, and Fire Tablets.

The position offers an exciting opportunity to work with cutting-edge technology while making a direct impact on customer experience. You'll be responsible for designing and implementing software solutions across multiple platforms, from mobile devices to cloud infrastructure. The role combines technical expertise with leadership opportunities, as you'll be expected to mentor team members and contribute to engineering best practices.

Working in an agile environment, you'll collaborate with cross-functional teams to deliver high-quality solutions that enhance Amazon's device ecosystem. The role offers excellent growth potential with exposure to various technologies and Amazon's culture of innovation. Benefits include comprehensive healthcare, 401(k), flexible work arrangements, and career development opportunities.

This is an ideal position for engineers passionate about mobile development, cloud computing, and creating customer-centric solutions. You'll be part of a team that values work-life harmony, inclusive culture, and continuous learning. Join Amazon's mission to become Earth's Best Employer while building technology that impacts millions of customers globally.