Join Amazon's Worldwide Defect Elimination (WWDE) team within Amazon Customer Service (CS) as a Software Development Engineer on the Secure Delivery team. This role focuses on building and maintaining systems that prevent package theft and ensure successful delivery experiences for millions of customers globally. You'll be working on scalable solutions that serve billions of requests, integrating with Tier-1 Amazon systems and advanced science models.
The Secure Delivery team operates at the intersection of multiple teams, leveraging machine learning and customer insights to prevent package theft across Amazon's global network. You'll be part of a collaborative environment that values work-life balance, knowledge sharing, and mentorship. The team celebrates diversity and inclusion, operating under Amazon's 14 Leadership Principles.
As a Senior Software Engineer, you'll tackle complex technical challenges, create innovative solutions with direct impact on customer trust, and work on systems critical to Amazon's operational excellence. The role offers comprehensive benefits including medical, dental, and vision coverage, fertility benefits, parental leave options, PTO, and a 401(k) plan with match.
The position offers competitive compensation ranging from $129,300 to $223,600 per year, based on geographic location and experience. You'll be joining a team that values continuous learning, collaboration, and making a difference in customers' lives. The role requires strong technical expertise, system design experience, and the ability to work effectively across teams while maintaining high standards for code quality and operational excellence.