Software Development Engineer, Amazon Q in Connect

Amazon Web Services (AWS) is seeking a Senior Software Development Engineer to join their Amazon Connect team, which is revolutionizing cloud-based contact centers. This role is part of the AWS Solutions organization, focused on providing business applications that leverage Amazon's expertise to serve millions of companies worldwide. Amazon Connect is a disruptive cloud-based contact center solution that enables businesses to deliver engaging customer service experiences, built on ten years of Amazon's own customer service technology.

The position offers a unique opportunity to work with cutting-edge technologies including Amazon Bedrock, Large Language Models (LLMs), NoSQL databases, and microservices. You'll be responsible for developing scalable, resilient systems that power the next generation of contact center solutions, while working closely with senior technical leaders across AWS.

The ideal candidate will have strong computer science fundamentals and extensive industry experience. You'll join a fun, inclusive team that values work-life harmony and focuses on solving real customer problems. The role offers competitive compensation ranging from $151,300 to $261,500 based on location, plus equity and comprehensive benefits.

This is an excellent opportunity for experienced engineers who are passionate about building customer-centric solutions, enjoy working with advanced technologies, and want to make a significant impact on a rapidly growing service. You'll be part of a team that values diversity, continuous learning, and professional growth, while working on solutions that will be used by millions of customers worldwide.