Software Development Engineer, AWS Incident Tooling & Response

Amazon Web Services (AWS) is seeking a Software Development Engineer to join their Incident Response Systems team, a crucial component of AWS's infrastructure services. This role focuses on building and maintaining systems that automate fault containment, problem diagnosis, and issue resolution across AWS's distributed architectures. The position offers an opportunity to work with AWS's largest products and directly impact the stability and reliability of the world's leading cloud platform.

The role involves designing and implementing automated systems that analyze metrics and dependency data to determine root causes of issues without human intervention. You'll work closely with teams across AWS to drive adoption of team-built software and influence system development practices. Within your first year, you'll collaborate with senior technical leaders, implement new systems, and investigate historic customer-impacting events to prevent future occurrences.

AWS Infrastructure Services manages all AWS global infrastructure, ensuring continuous operation of data centers, servers, storage, networking, and related equipment. The team tackles complex supply chain challenges and maintains the highest standards for safety and security while optimizing capacity and cost efficiency for customers.

The position offers a diverse and inclusive work environment, with opportunities to participate in employee-led affinity groups and ongoing learning experiences. AWS values varied experiences and backgrounds, encouraging applications from candidates with non-traditional career paths. The team comprises engineers with extensive incident response experience and traditional software engineering backgrounds, creating a vibrant and creative environment focused on building high-quality solutions for customer problems.

This role represents an excellent opportunity for a software engineer passionate about large-scale systems, automation, and maintaining critical infrastructure. You'll be at the forefront of ensuring AWS remains the most reliable cloud platform while working with cutting-edge technologies and influential technical leaders.