Software Development Engineer, Customer Service Access Service (CSIAM)

Amazon's Customer Service Access Service (CSIAM) team is seeking a Software Development Engineer to join their World Wide Operations Security division. This role focuses on building and maintaining high-scale Authentication and Authorization services that protect customer data and enable secure access for Customer Service Agents. The team works with cutting-edge technologies including Java, Python, TypeScript, and various AWS services to deliver robust security solutions.

The position offers an opportunity to work on complex authentication challenges, including password-auth, token-based MFA, and contextual authorization systems. You'll be part of a team that values work-life harmony and maintains high standards for service-level objectives and code quality. The role involves working with a diverse group of engineers on projects that have global impact across Amazon's operations.

The CSIAM team, based in Seattle but with global reach, emphasizes caring for team members and maintaining optimal work-life balance. They offer extensive opportunities for career growth and development, with access to various learning resources and training programs. The team culture promotes diversity, continuous learning, and inclusive practices.

As part of Amazon Security, you'll contribute to maintaining customer trust across all of Amazon's products and services. The role offers exposure to various domains including cloud, retail, entertainment, and healthcare, making it an excellent opportunity for professional growth in security engineering.

The ideal candidate will bring experience in software development and system architecture, with a passion for security and customer protection. This position offers the chance to work on unique challenges where off-the-shelf solutions don't exist, requiring innovative thinking and technical expertise.