Software Development Engineer, Customer Success Engineering Team

Global technology company leading in e-commerce, cloud computing, and artificial intelligence
$129,300 - $223,600
Backend
Mid-Level Software Engineer
In-Person
3+ years of experience
Enterprise SaaS · Cloud

Description For Software Development Engineer, Customer Success Engineering Team

Join AWS Customer Success Engineering Team (CSET) and shape the future of cloud computing at Amazon. As a Software Development Engineer, you'll be instrumental in building tools and services that enhance AWS customer success and manage region builds. This role offers an exciting opportunity to work on large-scale deployments and innovative solutions for configuration, service migration, and dependency management.

The position requires 3+ years of professional software development experience and strong system design capabilities. You'll be part of a dynamic team that applies agile-scrum methodologies, with daily stand-ups, sprint planning, and retrospectives. The role balances coding, system design, mentoring, and operational responsibilities.

CSET consists of three working groups: Customer Engagement, Engineering, and Sciences, all working together to improve the customer experience for Compute Services. The team is actively driving AWS's new region build growth initiatives and plays a crucial role in EC2 organization improvements.

The compensation is competitive, ranging from $129,300 to $223,600 based on location, plus additional benefits including equity, sign-on payments, and comprehensive medical coverage. You'll work in a diverse and inclusive environment that values collaboration and innovation.

This is an excellent opportunity for engineers who want to make a significant impact on AWS infrastructure and customer success. The team culture emphasizes collective learning and growth, with regular happy hours, AMA sessions, and team outings. If you're passionate about cloud computing and want to work with foundational AWS services, this role offers the perfect blend of technical challenges and career growth opportunities.

Last updated 13 days ago

Responsibilities For Software Development Engineer, Customer Success Engineering Team

  • Build tools and services for AWS customer success
  • Handle external AWS Key Customer Engagements
  • Develop automated tools for tracking Managed Region Builds (MRB)
  • Manage complex large scale deployments
  • Work on configuration, service migration, and dependency management
  • Participate in daily stand-ups, sprint planning, and retrospectives
  • Collaborate with other AWS service teams

Requirements For Software Development Engineer, Customer Success Engineering Team

Java
Python
  • 3+ years of non-internship professional software development experience
  • 2+ years of non-internship design or architecture experience
  • Experience programming with at least one software programming language
  • Bachelor's degree in computer science or equivalent

Benefits For Software Development Engineer, Customer Success Engineering Team

Medical Insurance
Equity
  • Medical, financial, and other benefits
  • Equity compensation
  • Sign-on payments
  • Total compensation package

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