Software Development Engineer, GenAI, Kumo

AWS Sales, Marketing, and Global Services (SMGS) is seeking a Senior Software Developer to revolutionize their customer support experience through artificial intelligence. This role sits at the intersection of cloud computing and AI/ML, focusing on building systems that can proactively identify and address customer needs across all AWS services.

The position offers a unique opportunity to work with a high-caliber team of principal-level engineers, scientists, and product leaders. You'll be part of a team that combines startup culture with R&D innovation, while maintaining the stability and work-life balance of an established organization. The role involves building industry-leading technology utilizing various AI/ML techniques to create a self-healing cloud infrastructure.

As a Software Development Engineer, you'll be responsible for transforming AI/ML prototypes into production systems that directly impact AWS's global customer base. The team emphasizes results while maintaining a creative and innovative environment. You'll work at the scale of AWS, tackling technical challenges that affect millions of customers worldwide.

Amazon Web Services, as the world's leading cloud platform, offers an environment where innovation is constant and customer trust is paramount. The role comes with competitive compensation ($129,300-$223,600 based on location), comprehensive benefits, and strong career growth opportunities. The company values diverse experiences and backgrounds, promoting an inclusive culture through various employee-led initiatives and mentorship programs.

This position requires 3+ years of professional software development experience and strong system design capabilities. You'll be joining a team that's dedicated to building the future of cloud computing while maintaining a healthy work-life harmony. The role offers the chance to make significant contributions to AWS's mission of being the most customer-centric cloud platform in the world.