AWS Solutions organization is seeking a Software Development Engineer II to join their Amazon Connect team. This role is part of a vision to provide business applications that leverage Amazon's unique experience and expertise, serving millions of companies worldwide. The position focuses on building new AWS services that combine cloud computing, Big Data, machine learning, AWS Personalize, and customer engagement.
The AWS Customer Engagement services (Amazon Connect, Amazon Pinpoint, Amazon SES) handle over 20 billion customer interactions daily across multiple channels. The team aims to create customer-centric experiences with highly reliable, scalable, and secure engagement services that build customer knowledge and drive growth.
As an SDE II, you'll work with emerging serverless AWS technologies, think about business opportunities, tackle operational issues, and consider architectural scalability and security. The role requires creativity, responsibility, and the ability to dive deep into technical challenges. You'll participate in an engaging team environment with regular sprint planning, daily standups, operational meetings, and career development opportunities.
The position offers competitive compensation ranging from $129,300 to $223,600 based on location and experience, plus additional benefits including medical coverage, financial benefits, and flexible work arrangements. Amazon values diverse experiences and maintains an inclusive culture through employee-led affinity groups and ongoing learning experiences.
This is an excellent opportunity for a mid-level engineer looking to make an impact at global scale while working with cutting-edge technologies in cloud computing and customer engagement solutions.