Software Development Engineer II, Amazon Connect

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
$129,300 - $223,600
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · AI

Description For Software Development Engineer II, Amazon Connect

AWS Solutions organization is seeking a Software Development Engineer II to join their Amazon Connect team. This role is part of a vision to provide business applications that leverage Amazon's unique experience and expertise, serving millions of companies worldwide. The position focuses on building new AWS services that combine cloud computing, Big Data, machine learning, AWS Personalize, and customer engagement.

The AWS Customer Engagement services (Amazon Connect, Amazon Pinpoint, Amazon SES) handle over 20 billion customer interactions daily across multiple channels. The team aims to create customer-centric experiences with highly reliable, scalable, and secure engagement services that build customer knowledge and drive growth.

As an SDE II, you'll work with emerging serverless AWS technologies, think about business opportunities, tackle operational issues, and consider architectural scalability and security. The role requires creativity, responsibility, and the ability to dive deep into technical challenges. You'll participate in an engaging team environment with regular sprint planning, daily standups, operational meetings, and career development opportunities.

The position offers competitive compensation ranging from $129,300 to $223,600 based on location and experience, plus additional benefits including medical coverage, financial benefits, and flexible work arrangements. Amazon values diverse experiences and maintains an inclusive culture through employee-led affinity groups and ongoing learning experiences.

This is an excellent opportunity for a mid-level engineer looking to make an impact at global scale while working with cutting-edge technologies in cloud computing and customer engagement solutions.

Last updated 6 minutes ago

Responsibilities For Software Development Engineer II, Amazon Connect

  • Build new AWS service intersecting cloud computing, Big Data, machine learning, AWS Personalize and customer engagement
  • Participate in product definition and technical architecture review
  • Contribute to iterative development and code review
  • Participate in bi-weekly sprint planning and daily standups
  • Communicate weekly on project statuses
  • Conduct code reviews for teammates

Requirements For Software Development Engineer II, Amazon Connect

Java
Python
  • 4+ years of non-internship professional software development experience
  • 4+ years of non-internship design or architecture experience
  • Experience programming with at least one software programming language
  • Solid understanding of distributed microservices
  • Proficient with debugging, profiling, and analysis tools

Benefits For Software Development Engineer II, Amazon Connect

Medical Insurance
401k
Mental Health Assistance
  • Medical benefits
  • Financial benefits
  • Flexible work hours
  • Career development opportunities
  • Mentorship programs
  • Knowledge-sharing resources

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