Software Development Engineer, Ops Tech Solutions- Call Tracing Telemetry

The Call Tracing Telemetry team at Amazon is at the forefront of aggregated distributed tracing systems and service mapping, providing real-time insights into service-to-service communications across hundreds of Amazon's critical fulfillment and robotics services. The team is responsible for developing solutions that support visibility into service dependency diagnostics, anomaly detection, and automated response to prevent incidents and ensure high availability.

As a Software Development Engineer, you'll be working on inventing the next generation of distributed tracing solutions at Amazon scale. You'll have the opportunity to work on greenfield programs while collaborating with engineers across Amazon. The role requires expertise in Java, Python, Linux, and AWS services like XRay, focusing on creating maintainable, high-quality software with robust automated testing.

The position offers comprehensive benefits including medical, dental, and vision coverage, parental leave options, PTO, and a 401(k) plan. The team culture emphasizes personal and professional growth, encouraging continuous learning and innovation. You'll be working in Nashville, TN, as part of the Ops Tech Solution (OTS) division, where your work directly impacts Amazon's ability to deliver customer orders on time.

This role is perfect for someone who thrives on tackling challenging technical problems, is passionate about large-scale distributed systems, and wants to make a significant impact on Amazon's global infrastructure. The position requires 3+ years of professional software development experience and strong system design capabilities.