Amazon's Project Kuiper is revolutionizing global connectivity through a constellation of Low Earth Orbit satellites, aimed at providing high-speed broadband to underserved communities worldwide. As a Software Development Engineer on the Kuiper Customer Service team, you'll be at the forefront of implementing cutting-edge AI and Generative AI solutions to enhance customer support operations.
The role combines the excitement of space technology with the latest advancements in AI, offering a unique opportunity to work on industry-changing technology. You'll be responsible for designing and building AI-powered customer service infrastructure, including chatbots and IVR systems, while working with state-of-the-art language models and conversational AI technologies.
This position offers competitive compensation ranging from $129,300 to $223,600 based on location, plus additional benefits including equity and sign-on bonuses. You'll be working with cross-functional teams, leveraging AWS technologies, and implementing GenAI solutions that directly impact customer experience.
The ideal candidate should have strong experience in software development, AI/ML technologies, and data engineering. This role offers the perfect blend of technical challenge and meaningful impact, as your work will help bridge the digital divide globally while pushing the boundaries of AI application in customer service.
Working at Amazon's Project Kuiper means being part of a mission-driven team that's not just developing software, but helping to connect the unconnected through innovative satellite technology. If you're passionate about AI, space technology, and creating impactful solutions, this role offers an exceptional opportunity to shape the future of global communications.