Software Development Manager, AWS Incident Tooling & Response

AWS Resilience owns services that prevent and respond to availability and security issues for all AWS Services. As a Software Development Manager on the AWS Incident Tooling team, you will manage automated tooling roadmaps and delivery for the detection and resolution of issues within AWS infrastructure. You'll work closely with the incident response team and leadership to gather new requirements, drive improvements in automation and tooling based on past incidents, and coordinate across project teams to expand the use of our tooling.

Key responsibilities include:

1. Define and deliver business priorities
2. Cross-site and cross-team coordination
3. Performance management and team health

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. The role offers great growth potential and an opportunity to make a huge impact on AWS infrastructure.

AWS values diverse experiences and fosters an inclusive team culture. The company offers ongoing events and learning experiences, mentorship, and career growth opportunities. AWS also emphasizes work-life harmony and flexibility in its working culture.

Required Qualifications:

• Knowledge of engineering practices for the full software/hardware/networks development life cycle
• Experience in engineering team management
• Experience in engineering
• Experience in leading the definition and development of multi-tier web services
• Experience partnering with product and program management teams

Preferred Qualifications:

• Experience in communicating with users, technical teams, and senior leadership
• Experience in recruiting, hiring, mentoring/coaching software engineers
• Experience managing high-caliber Software Engineers developing complex, world-class, scalable software systems

Amazon is an equal opportunities employer and values diversity in its workforce.