Solutions Engineer, Developer Solutions and Engineering Team

Global technology company leading in e-commerce, cloud computing, and artificial intelligence
Mobile
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Gaming

Description For Solutions Engineer, Developer Solutions and Engineering Team

Join Amazon's Content Apps and Partner Engagement (CAPE) team as a Solutions Engineer, where you'll play a crucial role in developing world-class technical solutions for the Amazon Appstore ecosystem. This position combines technical expertise with developer advocacy, focusing on enabling third-party developers to successfully distribute their apps and games.

As a Solutions Engineer, you'll be at the forefront of mobile app development, working with both external developers and internal teams to resolve complex technical challenges. The role requires deep technical knowledge of Android development, Amazon's mobile SDKs, and APIs, as well as Amazon Fire devices. You'll be part of the Developer Support & Engineering (DSE) team, which handles four key areas: steady-state support, feature integration, operational excellence, and tier-2 support for unmanaged partner apps.

The position offers an opportunity to impact the mobile app ecosystem directly, working with a diverse range of developers and technologies. You'll be responsible for everything from hands-on debugging to creating developer resources and driving improvements in the Amazon developer experience. The role combines technical problem-solving with customer advocacy, making it ideal for someone who enjoys both technical challenges and helping others succeed.

Working at Amazon means joining a company at the forefront of technology innovation, with a culture that emphasizes customer obsession and operational excellence. You'll be part of a team that values inclusive collaboration and delivers solutions that impact millions of developers and users worldwide. The role offers the chance to work with cutting-edge mobile technologies while contributing to the growth of one of the world's largest app ecosystems.

Last updated 2 hours ago

Responsibilities For Solutions Engineer, Developer Solutions and Engineering Team

  • Develop technical solutions for Amazon Appstore developers
  • Debug and troubleshoot application development issues
  • Analyze and solve developer problems
  • Create documentation and support materials
  • Act as subject matter expert for Amazon mobile APIs and Services
  • Drive projects to improve developer experience
  • Maintain coding projects in Perl, shell scripts, and Java
  • Read and fix complex application code
  • Develop operational tools
  • Own digital products or components
  • Coordinate customer notifications and maintain service level agreements

Requirements For Solutions Engineer, Developer Solutions and Engineering Team

Java
Linux
  • Bachelor's degree in computer science or equivalent
  • 4+ years of technical support experience
  • Experience with object oriented programming
  • Knowledge of XML/SOAP and web services
  • Experience with Perl or shell scripts
  • Detailed knowledge of UNIX/Linux operating system and tools
  • Ability to troubleshoot complex Enterprise Level applications

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