Sr. Customer Success Engineer, Amazon Redshift

Amazon Web Services (AWS) is seeking a Senior Customer Success Engineer for their Amazon Redshift team, offering an exciting opportunity to join their world-class service organization. This role combines technical expertise with customer engagement, focusing on supporting AWS's fully managed, petabyte-scale data warehouse service. The position requires a unique balance of technical knowledge, business acumen, and interpersonal skills, making it ideal for motivated technologists specializing in data warehousing and database systems.

The role involves working with some of AWS's largest and most important customers, supporting the Redshift platform that serves tens of thousands of customers running mission-critical workloads. You'll be responsible for identifying and resolving issues, supporting pre-sales activities, automating processes, and working closely with engineering, product, and operations teams. The position requires deep technical expertise in data warehouse technologies and distributed systems, combined with strong communication skills and customer obsession.

As part of AWS's Utility Computing organization, you'll contribute to the development and management of core AWS services, including Compute, Database, Storage, and IoT platforms. The role offers significant growth opportunities through mentorship, knowledge-sharing, and hands-on experience with cutting-edge cloud technologies. You'll work in a startup-like environment while having the backing of Amazon's resources and scale.

The compensation package is competitive, ranging from $138,200 to $239,000 based on geographic location, plus equity and comprehensive benefits. This role requires approximately 30% travel and offers the opportunity to work with diverse teams while solving complex technical challenges at scale. AWS values diverse experiences and maintains an inclusive culture that celebrates knowledge-sharing and professional growth.