Sr. Data Engineer, Customer Engagement Technology

Join Amazon's innovative Customer Service Technology team as a Senior Data Engineer, where you'll be part of a dynamic group of engineers and scientists leveraging machine learning and NLP to revolutionize customer experience. This role offers an opportunity to work with big data and cutting-edge technology to improve customer service operations globally. You'll be responsible for designing and implementing large-scale data structures, creating efficient ETL pipelines, and collaborating with scientists to develop advanced analytics solutions. The position offers competitive compensation ranging from $139,100 to $240,500 based on location and experience, along with comprehensive benefits. You'll work with AWS technologies and big data tools, making significant contributions to Amazon's customer service innovation. The role requires strong analytical thinking, excellent communication skills, and experience in data engineering. You'll be part of a team developing LLM-based Conversational AI systems, working on both customer-facing solutions and associate-facing products. This is an excellent opportunity for experienced data engineers who want to make a global impact while working with cutting-edge technology at one of the world's most customer-centric companies.