Sr. Field Product Quality Engineer

eero, an Amazon company, is the first company to deliver whole home WiFi experience using mesh technology.
$128,600 - $213,600
Hardware Development
Senior Software Engineer
In-Person
5,000+ Employees
7+ years of experience
Enterprise SaaS · Consumer

Description For Sr. Field Product Quality Engineer

eero, an Amazon company, is revolutionizing home connectivity through their innovative mesh WiFi technology. As a Sr. Field Product Quality Engineer, you'll play a crucial role in ensuring the quality and reliability of eero's hardware products. The position combines technical expertise in networking, quality assurance, and hardware engineering to drive product excellence from manufacturing through field deployment.

You'll lead failure analysis processes, manage field returns, and drive corrective actions while working with cross-functional teams. The role requires deep technical knowledge of wireless networking, particularly WiFi and mesh networks, combined with strong analytical and problem-solving skills. You'll be responsible for developing and implementing quality control systems, analyzing field data, and making recommendations that influence future product development.

The position offers competitive compensation ($128,600 - $213,600) based on location and experience, plus equity and comprehensive benefits. You'll be joining a dynamic team in a fast-paced environment, working on products that directly impact millions of homes. The role requires occasional travel (up to 10%) and offers the opportunity to work with cutting-edge networking technology while solving complex technical challenges.

This is an excellent opportunity for an experienced hardware quality engineer who wants to make a significant impact on consumer technology while working with a world-class team. You'll be at the forefront of home networking innovation, ensuring that eero maintains its position as a leader in mesh WiFi technology.

Last updated 2 days ago

Responsibilities For Sr. Field Product Quality Engineer

  • Lead coordination and execution of failure analysis test and inspection processes
  • Lead field returns coordination and go/no go decisions
  • Drive corrective actions related to field returns
  • Document systems-level defects using bug tracking system
  • Drive implementation of closed-loop systems on product related issues
  • Develop quality plans, manufacturing and inspection documentation
  • Prepare reports and recommendations for product teams
  • Analyze network degradation and formulate prevention plans
  • Provide expert level wireless/network support
  • Build and analyze data using various database systems
  • Travel up to 10% of the year

Requirements For Sr. Field Product Quality Engineer

Linux
  • BS degree in Quality/Electrical/Mechanical Engineering/Computer Science
  • 7+ years of Hardware Networking Engineering experience with New Product Introductions
  • 7+ years of experience in consumer electronics manufacturing
  • Expertise with Network, PHY, and Ethernet protocol or with Sensors, RF and/or Wi-Fi based products
  • Experience with Router and Switch Testing
  • Experience with wireless on Wi-Fi networks
  • Knowledge of mesh network and Bluetooth
  • Strong written and verbal communication skills

Benefits For Sr. Field Product Quality Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Equity
  • Medical, financial, and other benefits
  • Equity compensation available
  • Sign-on payments available
  • Total compensation package

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