Sr Front-End Engineer, Amazon Connect (AWS)

Amazon Connect is a revolutionary cloud-based contact center service within AWS that leverages AI and various AWS services to deliver exceptional customer experiences. As a Senior Front-End Engineer on the Amazon Connect team, you'll be part of a fast-growing business that's transforming the contact center industry. You'll work on developing intuitive and differentiated technology solutions that solve enduring business challenges.

The role offers a unique opportunity to join a rapidly expanding service that impacts millions of customers worldwide. You'll be responsible for developing scalable, resilient systems while maintaining a strong customer focus. The position requires expertise in front-end development, with opportunities to work across the full technology stack including modern web technologies, SOA, NoSQL databases, AI, ML, and Big Data.

The team culture emphasizes work-life harmony, continuous learning, and inclusive collaboration. You'll join a fun, diverse group of professionals who take pride in their work environment and share a common goal of delivering exceptional results. The position offers excellent career growth opportunities, with access to mentorship and knowledge-sharing resources across AWS.

Amazon Connect is built on ten years of Amazon's own customer service experience and is now available as a public AWS service. The team is looking for passionate engineers who are excited about solving complex technical challenges and directly impacting customer experiences. You'll have the chance to shape the future of cloud-based contact centers while working with cutting-edge technologies and a talented team of professionals.