Sr Manager, Tech Ops Eng, AWS Data Centers

The Cluster Operations Leader is responsible for one or more Amazon Data Center Clusters and Colocation Operations within a particular region. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, efficiency and cost.

The Infrastructure Operations organizations are composed of two primary functions: Data Center operations (DCO) and Data Center Engineering Operations (DCEO). A physical security organization, while not reporting directly to the Cluster Operations Leader, is an integral part of the operation.

Key responsibilities include:

• Hiring, managing, and developing the operations team
• Attaining organizational performance goals related to safety, security, availability, scaling, efficiency, and cost
• Planning and executing Infrastructure Operations for new Data Centers and Colocation expansions
• Operating and maintaining mechanical, electrical, and controls systems for Amazon Data Centers
• Vendor management of Colocation Data Centers services providers
• Incident response, management, and resolution
• Continuous improvement of operational processes, procedures, methods, and tools

The ideal candidate will have:

• Bachelor's or Master's degree in Engineering, Computer Science, or related field, or relevant industry experience
• 10+ years of relevant management experience in Data Centers operations or similar fields
• Proven track record in delivering complex projects and managing high-performing technical teams
• Expertise in continuous improvement methodologies
• Knowledge of mechanical, electrical, and controls systems in critical environments
• Understanding of IT infrastructure domains

Join AWS Infrastructure Services (AIS) to work on challenging problems, collaborate with diverse teams, and help deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.