Sr Manager, Tech Ops Eng, AWS Data Centers
Description For Sr Manager, Tech Ops Eng, AWS Data Centers
The Cluster Operations Leader is responsible for one or more Amazon Data Center Clusters and Colocation Operations within a particular region. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, efficiency and cost. The Infrastructure Operations organizations are composed of two primary functions: Data Center operations (DCO) and Data Center Engineering Operations (DCEO). A physical security organization, while not reporting directly to the Cluster Operations Leader, is an integral part of the operation.
Key responsibilities include:
- Hiring, managing and developing the operations team including compute operations managers, engineering operations managers, logistics operations managers and their teams
- Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, efficiency and cost
- Planning and executing the Infrastructure Operations component of new Data Centers and Colocation (Colo) expansions
- Operation and maintenance of mechanical, electrical, and controls systems for Amazon Data Centers
- Vendor management of Colo Data Centers services providers
- Safety, security, and availability incident response, incident management and incident resolution
- Continuous improvement of operational processes, procedures, methods and tools
The role requires a Bachelor's or Master's degree in Engineering, Computer Science or a related field, or relevant industry experience, along with 10+ years of relevant management experience in Data Centers operations, facility engineering operations, information technology critical environment facilities, advanced high-volume manufacturing or similar.
Responsibilities For Sr Manager, Tech Ops Eng, AWS Data Centers
- Hire, manage and develop the operations team
- Attain organizational performance goals related to safety, security, availability, scaling, efficiency and cost
- Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions
- Operate and maintain mechanical, electrical, and controls systems for Amazon Data Centers
- Manage vendors for Colocation Data Centers services
- Handle safety, security, and availability incident response and management
- Continuously improve operational processes, procedures, methods and tools
Requirements For Sr Manager, Tech Ops Eng, AWS Data Centers
- Bachelor's or Master's degree in Engineering, Computer Science or related field, or relevant industry experience
- 10+ years of relevant management experience in Data Centers operations, facility engineering operations, IT critical environment facilities, or similar
- Demonstrated track record in delivering complex projects
- Proven ability to hire, develop and manage high-performing technical teams
- Prior ownership of the operation of a mission-critical team and/or product
- Ability to operate independently as a manager of a geographically distributed management team
- Excellent written and verbal communications skills
- Excellent analytical, quantitative, and presentation skills
