Sr. Ops Engineer, Deployment & Ramp, MSP Customer Experience

Join Amazon's Mechatronics & Sustainable Packaging Customer Experience organization as a Senior Operations Engineer for Deployment & Ramp. This role combines technical leadership with project management, focusing on transforming standalone work-cells into integrated automation solutions. You'll oversee multiple products and programs, managing deployments at both new and existing fulfillment centers. The position requires 75% travel across North America, with occasional international opportunities.

As a Sr. Ops Engineer, you'll lead installation, commissioning, and performance ramp-up of mechatronics solutions while driving continuous improvement in deployment efficiency and design. You'll work closely with engineering teams, product managers, and internal customers to ensure successful project delivery and optimal system performance. The role demands strong technical expertise in automation and material handling, combined with excellent project management and communication skills.

The position offers competitive compensation ranging from $107,600 to $177,900 based on location and experience, plus equity and comprehensive benefits. You'll be part of Amazon's innovative Packaging Innovation team, contributing to the company's growth in automation and sustainable packaging solutions. This role is perfect for someone who combines technical expertise with project management skills and enjoys a dynamic, travel-intensive environment focused on delivering cutting-edge automation solutions.

Key responsibilities include managing complex project portfolios, influencing deployment strategies, and owning program execution from planning to implementation. You'll work with cross-functional teams, manage budgets, and drive continuous improvement while maintaining strong customer relationships. The role requires a bachelor's degree (master's preferred), 5+ years of project management experience, and strong technical background in automation or material handling equipment.