Sr. Ops Engineer, Deployment & Ramp, MSP Customer Experience

Join Amazon's Mechatronics & Sustainable Packaging Customer Experience organization as a Senior Operations Engineer for Deployment & Ramp. This role sits at the intersection of automation technology and customer experience, focusing on transforming standalone work-cells into integrated solutions. You'll be responsible for overseeing multiple products and programs, managing the deployment of MSP solutions across both new and existing fulfillment centers.

The position requires extensive travel (75% domestic, 5% international) and combines technical expertise with project management. You'll coordinate installation, commissioning, and performance ramp-up of products while driving continuous improvement initiatives. The role demands strong leadership skills to manage cross-functional teams and influence senior leadership decisions.

Working within Amazon's customer-obsessed culture, you'll represent the voice of the customer throughout the product lifecycle. The position offers competitive compensation ($107,600 - $177,900 based on location) plus comprehensive benefits including equity and sign-on payments. You'll join a dynamic team focused on innovation in automation and sustainable packaging solutions.

This role is perfect for someone with 5+ years of project management experience, strong technical background in automated material handling, and a bachelor's degree (master's preferred) in a relevant field. You'll need to be comfortable with frequent travel and possess excellent communication skills to manage stakeholder relationships effectively. The position offers the opportunity to make a significant impact on Amazon's automation infrastructure while working with cutting-edge technology in a fast-paced environment.