Sr. Ops Engineer, Deployment & Ramp, MSP Customer Experience

Global technology company leading in e-commerce, cloud computing, and artificial intelligence
Nashville, TN, USAWestborough, MA, USASumner, WA, USA
$107,600 - $177,900
DevOps
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Robotics · Logistics

Description For Sr. Ops Engineer, Deployment & Ramp, MSP Customer Experience

The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team at Amazon is seeking a Senior Operations Engineer for Deployment & Ramp to join their dynamic organization. This role is crucial in transforming standalone work-cells into end-to-end integrated solutions that are safe and easy to operate, maintain, deploy, and service.

The position involves overseeing multiple products and programs, focusing on deploying MSP solutions in both new and existing fulfillment centers. As a Sr. Ops Engineer, you'll be responsible for coordinating and executing installation, commissioning, and performance ramp-up of products in the field. This role requires extensive travel (75% domestic, 5% international) and combines technical expertise with project management skills.

You'll work with cross-functional teams, including hardware engineering, technical program managers, and internal customers, to ensure successful product deployment and achievement of business requirements. The role demands strong leadership abilities, as you'll be managing project portfolios, budgets, and decentralized resources while driving continuous improvement initiatives.

The ideal candidate should have at least 5 years of experience in infrastructure projects and 3+ years in project portfolio management. A BA/BS in Engineering or related STEM field is required, with preference given to those holding advanced degrees or PMP certification. Experience in robotics, automation, distribution, manufacturing, or logistics is essential.

Amazon offers a competitive compensation package ranging from $107,600 to $177,900 based on geographic location, plus equity, sign-on payments, and comprehensive benefits. This is an excellent opportunity for someone passionate about automation technology and eager to make a significant impact on Amazon's growth and innovation in sustainable packaging solutions.

Last updated 2 months ago

Responsibilities For Sr. Ops Engineer, Deployment & Ramp, MSP Customer Experience

  • Manage development of project plans and technical solutions
  • Influence deployment and machine performance execution strategy
  • Own tactical planning on installation of complex cross-functional projects
  • Own program/product strategy for annual planning of resources and budget
  • Own communication of program execution and performance
  • Collaborate with hardware engineering, technical program and product managers
  • Ensure product deployment readiness and business requirement achievement
  • Travel to project sites and collaborate with stakeholders

Requirements For Sr. Ops Engineer, Deployment & Ramp, MSP Customer Experience

Linux
  • BA/BS degree in Engineering or related STEM field, or BS/BA in Business/Supply Chain with 5+ years technical experience
  • 5+ years of experience in infrastructure projects deployment and ramp
  • 3+ years experience managing project portfolios and budgets
  • Experience working in a global environment
  • Ability to travel up to 75% domestically and 5% internationally
  • Experience in Robotics, Automation, distribution, manufacturing, or logistics
  • Experience leading cross-functional teams/projects

Benefits For Sr. Ops Engineer, Deployment & Ramp, MSP Customer Experience

Medical Insurance
Equity
  • Medical benefits
  • Financial benefits
  • Equity compensation
  • Sign-on payments
  • Comprehensive benefits package

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