Sr. Ops Engineer, MSP CX-DR

Join Amazon's Mechatronics & Sustainable Packaging Customer Experience organization as a Senior Operations Engineer, where you'll play a crucial role in transforming automation technology. This position focuses on deploying and managing complex MSP (Mechatronics Sustainable Packaging) solutions across fulfillment centers. You'll be responsible for overseeing installation, commissioning, and performance ramp-up of automated systems while working closely with engineering and product teams.

The role requires extensive travel (75% domestic, 5% international) and combines technical expertise with project management skills. You'll be managing multiple products and programs, driving continuous improvement in deployment efficiency, and serving as a key liaison between technical teams and customers. The position offers competitive compensation ranging from $107,600 to $177,900 based on location, plus equity and comprehensive benefits.

As part of the MSP CX team, you'll work in an environment focused on customer obsession, collaborating with cross-functional teams to validate, deploy, and support automation solutions. The role demands strong technical understanding of automated material handling equipment, project management expertise, and excellent communication skills.

This is an ideal opportunity for someone with a background in robotics, automation, or logistics who wants to make a significant impact on Amazon's operational infrastructure. You'll be working at the intersection of mechanical engineering, automation, and project management, helping to shape the future of Amazon's sustainable packaging and automation initiatives.