Amazon's Mechatronics & Sustainable Packaging Customer Experience (MSP-CX) team is seeking a Senior Operations Engineer to lead the deployment and implementation of next-generation fulfillment technology systems across Europe. This role sits at the intersection of robotics, automation, and customer experience, focusing on transforming standalone work-cells into integrated solutions that are safe and easy to operate, maintain, deploy, and service.
The position requires extensive travel (75%+) across European facilities and combines project management with technical leadership. You'll be responsible for coordinating large-scale fulfillment technology implementations, managing cross-functional teams, and ensuring successful deployment of mechatronics solutions. The role involves close collaboration with hardware engineering, technical program managers, and site maintenance teams.
As part of the CX team within MSP, you'll work across three key pillars: Quality Assurance, Deployment & Ramp-up, and Support. You'll be instrumental in validating solutions, managing deployment projects, and ensuring smooth transitions from prototype to production. The role offers the opportunity to influence product development through customer insights and drive continuous improvement in both deployment efficiency and machine performance.
This position is ideal for candidates with strong technical backgrounds in automated material handling equipment who also possess excellent project management and communication skills. You'll be part of Amazon's innovative fulfillment technology ecosystem, working to revolutionize how automation solutions are implemented and maintained across European operations.